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Accessibility Features

At Charis Plan Manager, we are dedicated to ensuring that our services are accessible to all individuals, regardless of their communication preferences or abilities. We recognises the importance of accessibility in providing equitable support to our clients within the National Disability Insurance Scheme (NDIS) community.

Here are the accessibility features we offer.

Sign Language Interpreting

We engage sign language Interpreting services for individuals to communicate with non-Auslan users. Our team includes fluent signers who can communicate effectively in Auslan (Australian Sign Language) or other preferred sign languages. We use Video Relay Service through the National Relay Service to communicate with service providers, NDIS and non-Auslan users.

Text-Based Communication Options

For individuals who prefer text-based communication, we offer various options to accommodate their needs. Whether it's email, text messaging, or instant messaging platforms, we ensure that clients can communicate with us in a way that is comfortable and convenient for them.

Video Conferencing Accessibility

Our video conferencing platforms are equipped with features that enhance accessibility for everyone. This includes options for captioning, real-time transcription, and screen-sharing capabilities to facilitate effective communication and collaboration with the NDIS community.

Assistive Technologies Compatibility

Our website and digital platforms are designed to be compatible with a wide range of assistive technologies, including screen readers, magnifiers, and voice recognition software. We ensure that individuals with disabilities can navigate our online resources with ease and efficiency.

Experience the Difference

Join us in navigating the NDIS with confidence and clarity. Whether you're deaf, hard of hearing, people with other disabilities or seeking a provider dedicated to accessibility and understanding, Charis Plan Manager is here for you.

Contact Us

FROM OUR CLIENTS

Testimonials

Laurence Hough, from Charis Plan Manager, is an outstandingly reliable, trustworthy, and efficient Plan Manager. He has demonstrated his exceptional skills with all his clients, and I would highly recommend him to anyone who is looking for a Plan Manager.
Drew (Support Worker)
I appreciated Laurence for providing an excellent service. He is attentive and listens to me as a support worker. He explained and corrected me when I made a mistake with an invoice. I am so grateful for his honesty. He is willing to video-call which makes it easier for me to communicate effectively in Auslan.
Naida (Support Worker)
Having a brilliant Deaf Plan Manager has been an absolute game-changer for me and the entire Deaf community. His deep understanding of his unique needs and challenges has made navigating the NDIS system more accessible and inclusive. His expertise in sign language and cultural sensitivity ensures clear communication and meaningful engagement throughout the planning process. He tirelessly advocates for our rights and preferences, empowering us to access the support and services we need to thrive. I am truly grateful for his unwavering commitment and invaluable contributions to our community's well-being.
Rachel (Support Coordinator)
Charis Plan Manager is truly a fantastic NDIS plan manager. I have tried a few different plan managers, however Charis are by far the best! They pay invoices promptly and their communication is quick and timely. I would highly recommend Charis Plan Manager and Laurence to anyone seeking a professional and experienced service with minimal hassle.
Phillip (Participant)

At Charis Plan Manager, we believe in empowering individuals within the National Disability Insurance Scheme (NDIS) to take control of their plan management with confidence and ease. As a proudly entity, we understand the unique challenges and aspirations of the NDIS community.

QUICK LINKS

Get in touCH

  • Australian Business Number: 98 731 239 229
  • NDIS Registration: 4-G39PP0U
  • Text: 0407 583 205
  • charispm2020@outlook.com
  • Messenger: Charis Plan Manager
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