Our Services
Our Services
At Charis Plan Manager, we offer comprehensive plan management services designed to support individuals within the National Disability Insurance Scheme (NDIS) in achieving their goals and maximising their NDIS plans.
Our approach to providing plan management services within the National Disability Insurance Scheme (NDIS) is rooted in empathy, expertise, and empowerment. We understand that every individual has unique goals, preferences, and challenges, which is why we take a client-centred approach to our work. Here's what sets our approach apart:
Client-Centred Care
We believe in putting our clients at the centre of everything we do. From the moment you engage with us, we take the time to listen to your needs, understand your goals, and tailor our services to meet your specific requirements. Your satisfaction and well-being are our top priorities, and we’re committed to providing you with the support and guidance you need to achieve your NDIS plan goals.
Empowerment Through Education
We believe in empowering our clients to take control of their NDIS plans with confidence. That’s why we take the time to instruct you about the NDIS process, your funding options, and your rights and responsibilities as a NDIS participant. We provide clear, concise information and guidance, empowering you to make informed decisions about your support needs and plan management.
Collaboration and Communication
We understand the importance of partnership and communication in reaching positive outcomes. We work closely with you, your support coordinator, your support network, and relevant stakeholders to ensure that your needs are understood and met effectively. Whether it’s coordinating services, advocating on your behalf, or enabling communication between parties, we’re here to ensure that your voice is heard and your goals are focused on.
Transparency and Accountability
Financial transparency and accountability are fundamental principles that guide our work. We believe in open and honest communication, and we strive to keep you informed about every aspect of your NDIS plan and plan management. From clear and transparent reporting to honest and upfront discussions about fees and charges, you can trust that we’ll always act in your best interests.
Continuous Improvement
We are committed to continuous improvement and innovation in everything we do. We regularly review and evaluate our processes, seeking feedback from our clients and stakeholders to identify areas for improvement and opportunities for growth. By staying at the forefront of best practices and emerging trends in NDIS plan management, we ensure that you receive the highest quality of service and support.
Experience the Difference
Join us in navigating the NDIS with confidence and clarity. Whether you're deaf, hard of hearing, people with other disabilities or seeking a provider dedicated to accessibility and understanding, Charis Plan Manager is here for you.
